This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Only a "zombie" process appears when Firefox is launched for the first time.

  • 1 phendula
  • 2 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu cor-el

peltoju
peltoju
more options

When I launch Firefox, only Firefox process appears in the Task Manager. Firefox window does not appear at all. When I launch Firefox for the second time, Firefox window appears normally and there are two Firefox processes in the Task Manager.

While writing this story, I have two Firefox processes in the Task Manager:

firefox.exe *32 Jussi 01 102 540K Firefox <= the second process firefox.exe *32 Jussi 01 1432K Firefox <= the first process

Why doesn't Firefox start at the first attempt?

The procedure repeats every time I try to launch Firefox.

When I launch Firefox, only Firefox process appears in the Task Manager. Firefox window does not appear at all. When I launch Firefox for the second time, Firefox window appears normally and there are two Firefox processes in the Task Manager. While writing this story, I have two Firefox processes in the Task Manager: firefox.exe *32 Jussi 01 102 540K Firefox <= the second process firefox.exe *32 Jussi 01 1432K Firefox <= the first process Why doesn't Firefox start at the first attempt? The procedure repeats every time I try to launch Firefox.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: