This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when foxfire with juno.com... juno slows down to a crawl

  • 2 iimpendulo
  • 1 inayo le ngxaki
  • 4 views
  • Impendulo yokugqibela ngu the-edmeister

more options

hi,

help, please....

juno is my e-mail provider... when using juno with foxfire juno slows down to a crawl... e.g. it takes a few seconds between striking a key and the action appearing on the screen...

last night, after juno slowed down with foxfire... i opened Microsoft explorer... juno.com ran normally... what is going on is?

additonally, i accessed mozilla, foxfire looking for online support... the page i accessed displayed a message that i was using the latest version of foxfire...

when i accessed another page, a popup window displayed with the message that i needed to update foxfire.. that window would not close... not by clicking on the "x", not by clicking "yes, i want to leave this page", and nothing happened with alt-ctrl-del... in fact, i had to manually turn off the computer.. what's up with that?...

thank you sandra

hi, help, please.... juno is my e-mail provider... when using juno with foxfire juno slows down to a crawl... e.g. it takes a few seconds between striking a key and the action appearing on the screen... last night, after juno slowed down with foxfire... i opened Microsoft explorer... juno.com ran normally... what is going on is? additonally, i accessed mozilla, foxfire looking for online support... the page i accessed displayed a message that i was using the latest version of foxfire... when i accessed another page, a popup window displayed with the message that i needed to update foxfire.. that window would not close... not by clicking on the "x", not by clicking "yes, i want to leave this page", and nothing happened with alt-ctrl-del... in fact, i had to manually turn off the computer.. what's up with that?... thank you sandra

All Replies (2)

more options

Firs t try this;

Clear the Cache Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

and

Remove Cookies Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

If there is still a problem, Start Firefox in Safe Mode

While you are in safe mode; Firefox Options > Advanced > General. Look for and turn off Use Hardware Acceleration.

more options

Firefox is the name. Foxfire is a bio-luminescent fungus.
http://en.wikipedia.org/wiki/Foxfire_(bioluminescence)