I-Thunderbird Community Forum

I am still waiting for help regarding the fact that Thunderbird is not downloading emails and hasn't done since 17th September. I have tried all the suggestions offered on forums and other online sites to no avail. I don't understand why no-one has bothered to help and I certainly don't understand why this happened at all. I went into hospital for 4 days and when I came back home, Thunderbird had stopped working and will not download any emails. I have 128.3.1esr (64-bit) and I use Windows 11. Account settings are fine Server settings have not changed Cache has been cleared

Can someone PLEASE help... Thank you

Jenny

After the update to Thunderbird 128.3.1esr on October 10th I can no longer download my email. What did they change and when do they plan to fix it? The broken email is causing a financial burden on my company. Please help!

I have several emails. I've been noticing that some of my emails are going out with a "default" email. (I just saw this stated, but I can't find it again.) I never set a default email.

This does NOT happen when I reply to someone, only when I start a new email.

I went to each of the account settings and checked the box which says FROM address, and entered the correct address for each. It continues to use the Default reply email.

I found on this site a couple of old messages regarding this issue. A couple of replies said this will happen if the SMTP doesn't differentiate. With my service, it's the same SMTP for all the accounts - smtpauth.earthlink.net. The wanted reply email is in the User Name box in that dialog box.

Is there a way to tell Thunderbird to either NOT use a default email?

Hi, Thunderbirders -

Regarding the recent HostGator foreign-based DOS attack problem that resulted in having all my messages prior to 10/04/2024 wiped from my host account, I was able to download the entire Thunderbird folder, containing all these previous messages, from my office PC which was not online at the time of the incident, and which I have deliberately kept offline since:

C:\Users\User\Appdata\Roaming\THUNDERBIRD

Now I need the procedure to locate the older messages wherever they are stored in this folder and successfully download them (from 2017, so may have to do this in batches) into the current version running on my laptop, before I again attempt to login to Thunderbird from the office PC. Any step-by-step instructions would be greatly appreciated, and thanks again for all your suggestions so far.

FYI, the app itself is not infected with any virus - the messages were erased as part of the HostGator reinstall process, not a ransomware attack.

- Arthur

Adjusting existing outlook.com email account on Thunderbird with new 2 Step authentication from Microsoft. When I set the Servers settings as directed in Mozilla's support document, Thunderbird then initiates authentication, which brings up a Microsoft Login dialog, but when entering the existing outlook.com email address, the following error message occurs:

"You can't sign in here with a personal account. Use your work or school account instead."

This is a personal outlook.com email account that has existed for years. Thunderbird fails to log-in to this account. Happens also when creating this as a new account as well.

This must have been posted about before but I couldn't find anything. And in fact I asked here over a year ago and no one replied. Odd if I'm the only one with this issue.

For a year and few months now, I think since the recipient dropdown started showing grey on some listed entries and white for others, thunderbird seems to be often selecting contacts based on some weird criteria that doesn't work well at all.

For example if I type in Julie, yes I see Julie down the suggested list at position 3 or 4, but positions 1 2 3 seem to be completely random selections from my contacts. Since this change happened I've been trying to be super careful with trusting the position 1 offering, which used to almost always be what I was after, but yesterday I sent and email to the wrong person because I didn't check.

If this is supposed to be some great new feature of tbird (which in itself is great), can someone tell me how to turn if off?

for some reason thunderbird is not showing some of my folders. It is also showing unread messages in my inbox, when there are none. I thought problem might be too many messages in Trash and inbox, so I deleted most of the Trash and inbox. I still have problem. I think I tried restarting thunderbird.

Thanks, Ray

I downloaded and setup 2 days ago the Mozilla Thunderbird email program. My gmail account did fine and it operates as normal. My Comcast account does not even though when I set it up I got the green check mark and Comcast was recognized and registered. Now I constantly get this message: Login to server Mail.comcast.net with username ( withheld ) failed. I don't know how much more I can do that what I have already done? The Thunderbird program recognizes Comcast and Google granted access to my account. How can I stop this frequent fail message?

I just updated to Nebula and all of my inbox emails (from gmail) have disappeared.

All of the other folders are intact, including the sent folder. I also have another email account in this client (my work email) and these are also fine. It's only affected my gmail inbox messages.

I'm using this email for job applications currently so would really appreciate help figuring out how I recover my emails. Thank you!

I'm using TB 115.6.0 on MacOS

About two days ago, a window popped up asking me to sign into Google calendar. I attached a picture of the window.

I entered my gmail address and gmail password and it said the data I entered aren't correct. (I am sure that the password I entered is correct. It's stored in 1Password and I can use it to sign into any of my Google accounts.)

The pesky window pops up about every half hour.

Any suggestions for making it go away?

Thanks! Clint

I can't stop thunderbird from downloading my IMAP emails every time I start my computer. The emails moved out of archives and I do not know why, then I ran out of storage space, added storage and now Thunderbird want to upload (again)--(it is over six years of emails)

hi, I just went from Sylpheed to Thunderbird and my question is just an aesthetic question. the "local folders" label is always in bold and in my opinion isn't nice to see, it seems as if there is always something urgent to read. I tried to modify the ccs file, you can change font, color, set "font-weight: normal", but only this label always stays bold. thank you

Problems with Thunderbird Nebula corrupting PDF Files continue. When receiving the same email on the same computer in the same place at similar times, Thunderbird randomly corrupts the attachments, while the same email and its attachments are displayed correctly in the Outlook App of Windows and on the phone. Yesterday Thunderbird has downloaded a PDF file which could be opened but some fields in it were shown as blank while they were correctly filled in, today a complete sales Offer in PDF is corrupted and cannot be opened. Fortunately Outlook does not cause this problem. If not fixed , this will become a blocking issue for the use of Thunderbird

When an event is imported from an ICS file into the calendar, it frequently includes a Related URL for the event.

For example, an imported event from meetup.com displays the Related URL shown in the attachment.

But I have not so far found any place where I can add a Related URL when creating my own New Events from within thunderbird, other than to add it in the description, which is messy.

Have I missed something, or has Thunderbird really forgotten to provide a field for it?

Hi,

A couple of updates ago, Thunderbird changed how pop-up notifications work, and I ended up having to turn off all alerts. The issue is that I was getting pop-ups for every email, even if the email came in hours earlier when I wasn’t at my PC. When I returned, I was bombarded with a flood of pop-ups for older emails. I was also receiving two different audio alerts—one from Windows 10 and one from Thunderbird.

I’ve looked through the settings but haven’t found an option to only have pop-ups appear as emails arrive, and not afterward. Is there a fix for this, or was this change intentional?

Thanks, John