This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

I can't download messages with attachments

  • 1 èsì
  • 2 ní àwọn ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ Toad-Hall

more options

I am getting VERY tired of your email client. I have a message on my server (I use mailwasher) that is a known sender, attachement size 3.9mb so not very big and it will not download. this is a recurring problem - VERY Frequent - probably everyother week w most weeks I just delete the message off the server w mailwasher so that I can get the remaining messages behind the one "objectionable" email which is simply impossible to find.

My operating system is windows 7 professional...

I am getting VERY tired of your email client. I have a message on my server (I use mailwasher) that is a known sender, attachement size 3.9mb so not very big and it will not download. this is a recurring problem - VERY Frequent - probably everyother week w most weeks I just delete the message off the server w mailwasher so that I can get the remaining messages behind the one "objectionable" email which is simply impossible to find. My operating system is windows 7 professional...

All Replies (1)

more options

Does this also occur if you do not use Mailwasher ? I would suggest you find out if Mashwasher is causing this issue by switching it off for at least a few weeks to see if the regular mail with attachments comes through as expected.