This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Thunderbird copy function greyed out

  • 2 àwọn èsì
  • 1 ní ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ Whiteymwt

more options

The Thunderbird Trash folder only shows the header info for trashed emails . I want to copy that info, not the email itself, into a separate file. When I highlight the header info the Copy function is greyed out under the Edit menu. Control C does not work either. The Save As command under the File menu does save the info to a file, but the sort order is totally different than in the Trash display. I need the info sorted by the Correspondents column which is the first column in my Trash display.

How can I copy just the header info as shown in the Trash folder? Using Windows 10, Firefox and Thunderbird - all 100% up-to-date.

Thanks for any help.

The Thunderbird Trash folder only shows the header info for trashed emails . I want to copy that info, not the email itself, into a separate file. When I highlight the header info the Copy function is greyed out under the Edit menu. Control C does not work either. The Save As command under the File menu does save the info to a file, but the sort order is totally different than in the Trash display. I need the info sorted by the Correspondents column which is the first column in my Trash display. How can I copy just the header info as shown in the Trash folder? Using Windows 10, Firefox and Thunderbird - all 100% up-to-date. Thanks for any help.

Ọ̀nà àbáyọ tí a yàn

Install ImportExportTools (how to install), then right-click the Trash (or any) folder, ImportExportTools/Export all messages in the folder/just index (HTML) to generate an html file with a table of Subject, From, To, date etc., that can be viewed in a browser.

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (2)

more options

Ọ̀nà àbáyọ Tí a Yàn

Install ImportExportTools (how to install), then right-click the Trash (or any) folder, ImportExportTools/Export all messages in the folder/just index (HTML) to generate an html file with a table of Subject, From, To, date etc., that can be viewed in a browser.

more options

showers,

Many many thanks. Your solution worked perfectly.

Just a comment, not a complaint - I saved the file as a CSV instead of HTML so I could import it into Excel. Now I can sort it and use any of the Excel functions.

Thanks again - problem solved!