This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

cannot connect email

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ christ1

dannwls
dannwls
more options

I have just set up an email account using GoDaddy hosting and I am trying to use Thunderbird to connect as the email client. These are the settings from GoDaddy: I can log into the email using webmail but not with Thunderbird. GoDaddy has no idea what the problem is.

Secure SSL/TLS Settings

(Recommended)

Username: danieljones@bahaman20s.com Password: Use the email account’s password. Incoming Server: a2plcpnl0807.prod.iad2.secureserver.net •IMAP Port: 993 •POP3 Port: 995

Outgoing Server: a2plcpnl0807.prod.iad2.secureserver.net •SMTP Port: 465


Authentication is required for IMAP, POP3, and SMTP.

I have just set up an email account using GoDaddy hosting and I am trying to use Thunderbird to connect as the email client. These are the settings from GoDaddy: I can log into the email using webmail but not with Thunderbird. GoDaddy has no idea what the problem is. Secure SSL/TLS Settings (Recommended) Username: danieljones@bahaman20s.com Password: Use the email account’s password. Incoming Server: a2plcpnl0807.prod.iad2.secureserver.net •IMAP Port: 993 •POP3 Port: 995 Outgoing Server: a2plcpnl0807.prod.iad2.secureserver.net •SMTP Port: 465 Authentication is required for IMAP, POP3, and SMTP.

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button , then select Help > Troubleshooting Information. Press the Copy text to clipboard button and paste the information into your reply.

This is a public forum. So you'd better remove your email address from your previous post.

Ti ṣàtúnṣe nípa christ1