This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

How to fix New York Times web pages autoscrolling to bottom repeatedly so can't see top of a page?

  • 3 àwọn èsì
  • 1 ní ìṣòro yìí
  • 48 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ McCoy

more options

I was logged in to the NYT home page. I clicked a link to open in a new tab. The link opened and immediately scrolled to the bottom of the page. Every time I dragged the scroll bar to the top, the page immediately scrolled down again. From this point on all windows on all websites did the same thing.

I was logged in to the NYT home page. I clicked a link to open in a new tab. The link opened and immediately scrolled to the bottom of the page. Every time I dragged the scroll bar to the top, the page immediately scrolled down again. From this point on all windows on all websites did the same thing.

Ọ̀nà àbáyọ tí a yàn

Hello IvanOsokin,

Stab in the dark, but would you do this please :

Preferences => General => Browsing :

Uncheck "Use autoscrolling"

Any difference ?


Your system details show that you need to update your Adobe Flash Player - you are running a very old version, which can cause problems. Would you please uninstall your current version and install the latest version, which is 32.0.0.238

https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html

https://get.adobe.com/flashplayer/otherversions/

Note : some 'extras' may be offered in the download.

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (3)

more options

Ọ̀nà àbáyọ Tí a Yàn

Hello IvanOsokin,

Stab in the dark, but would you do this please :

Preferences => General => Browsing :

Uncheck "Use autoscrolling"

Any difference ?


Your system details show that you need to update your Adobe Flash Player - you are running a very old version, which can cause problems. Would you please uninstall your current version and install the latest version, which is 32.0.0.238

https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html

https://get.adobe.com/flashplayer/otherversions/

Note : some 'extras' may be offered in the download.

more options

Thanks for a speedy response and an accurate one.

more options

IvanOsokin said

Thanks for a speedy response and an accurate one.

My pleasure - I'm glad things are back to normal !