This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Unable to log in at server

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 5 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Matt

mcflurry251
mcflurry251
more options

Thunderbird stopped downloading new message 3 days ago 5/16/22. I tried a bunch of stuff, all failed. Finally, I deinstalled Thunderbird and deleted my profiles. I reinstalled Thunderbird and created a new account (gmail). The automatic configuration reported "Checking password ..." PASSED. Next it reported "Unable to log in at server. Probably wrong configuration, username or password"

I am using IMAP: 

 imap.gmail.com, 993, SSL/TLS, OAuth2
 smtp.gmail.com, 465, SSL/TLS, OAuth2

I tried changing authentication method to normal password, no luck. I am able to log in to gmail. My account is set to allow unsecure applications.

Any ideas what is going on?

Thunderbird stopped downloading new message 3 days ago 5/16/22. I tried a bunch of stuff, all failed. Finally, I deinstalled Thunderbird and deleted my profiles. I reinstalled Thunderbird and created a new account (gmail). The automatic configuration reported "Checking password ..." PASSED. Next it reported "Unable to log in at server. Probably wrong configuration, username or password" I am using IMAP: imap.gmail.com, 993, SSL/TLS, OAuth2 smtp.gmail.com, 465, SSL/TLS, OAuth2 I tried changing authentication method to normal password, no luck. I am able to log in to gmail. My account is set to allow unsecure applications. Any ideas what is going on?

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I would suggest starting here. Cookies are a common issue. https://support.mozilla.org/en-US/kb/automatic-conversion-google-mail-accounts-oauth20