This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

since 128.2 update Thunderbird won't connect with my imap server.

  • 1 èsì
  • 1 ní ìṣòro yìí
  • Èsì tí ó kẹ́hìn lọ́wọ́ david

jtajames
jtajames
more options

Sept 5 up dated Thunderbird 115.15 to 128.2. Oesr (32 bit) (Computer is 64 bit op system) Won't download or send messages via mail.shaw.ca. server. (Canada) So, changed imap server ports from 587 to 993, (default 143) left normal password , tried security STARTTLES to SSL/TLS and nothing, changed outgoing Port 587 to port 25. Still won't connect to mail.shaw.ca. For now only get mail on their server only. Can you help? I have used Thunderbird forever and donate. Don't want to use another app.

Sept 5 up dated Thunderbird 115.15 to 128.2. Oesr (32 bit) (Computer is 64 bit op system) Won't download or send messages via mail.shaw.ca. server. (Canada) So, changed imap server ports from 587 to 993, (default 143) left normal password , tried security STARTTLES to SSL/TLS and nothing, changed outgoing Port 587 to port 25. Still won't connect to mail.shaw.ca. For now only get mail on their server only. Can you help? I have used Thunderbird forever and donate. Don't want to use another app.

All Replies (1)

david
david
  • Top 10 Contributor
more options

Try these settings: 

https://support.shaw.ca/t5/internet-articles/about-pop-and-imap-email-server-settings/ta-p/6731

Helpful?

Béèrè ìbéèrè

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.