This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

I cannot download new programmes - it just saves a file on it? Please tell me how to download it properly

  • 2 àwọn èsì
  • 2 ní àwọn ìṣòro yìí
  • 5 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Bilberry

Bilberry
Bilberry
more options

'This happens every time I want to download a programme. I can only get Internet Explorer to download programmes. I have no idea how to sort this problem out...

'''This happens every time I want to download a programme. I can only get Internet Explorer to download programmes.'' I have no idea how to sort this problem out...

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Downloading a program with Firefox and installing that program are two separate actions with Firefox. IE allows the user to combine them.

Bilberry
Bilberry Ìbéèrè olóhun
more options

Thank you. I signed-in to find the other half of the reply to my question and their wasnt any more... I still don't know what to do and have not been able to find any information regarding installing programmes in Firefox. The instructions ask whether to save the file or not - that's all - nothing further seems to be available to know what to do next.