This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

What do I do with "We're sorry, but we were unable to complete your request. The following errors were found: Input error: Cookie value is null for FormRestoration.", and I checked my cookie settings?

  • 1 èsì
  • 17 ní àwọn ìṣòro yìí
  • 7 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

more options

Last week I had no problem posting to the blog at http://hcologne.blogspot.com/ but I might have updated Firefox since then. Tonight I keep getting the message: "We're sorry, but we were unable to complete your request. The following errors were found: Input error: Cookie value is null for FormRestoration". I checked my cookie settings in tools-options-privacy-use custom settings, but it didn't help.

Last week I had no problem posting to the blog at http://hcologne.blogspot.com/ but I might have updated Firefox since then. Tonight I keep getting the message: "We're sorry, but we were unable to complete your request. The following errors were found: Input error: Cookie value is null for FormRestoration". I checked my cookie settings in tools-options-privacy-use custom settings, but it didn't help.

All Replies (1)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"