We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Sync performed, but not visible in FF on Samsung Galaxy S4

  • 1 个回答
  • 8 人有此问题
  • 20 次查看
  • 最后回复者为 guigs

nycswashbuckler
nycswashbuckler
more options

Hi, I have the following problem and would be happy if someone could help me out. I run Firefox 30.0 on my Windows 7 PC and have set up Sync for it. For my Android smartphone, a Samsung Galaxy S4, I downloaded the Firefox for Android today and did set up sync as well.

Here are my two problems:

- The browser as well as the account settings of the phone tell me that the sync happened fine, just this morning as I asked it to. Nevertheless I can't see none of the synced data in Firefox for Android.

- If I try to "sync a pair a new device" on my PC, I only get the empty code mask. If I follow the "show me how" link, I see that I should be able to call up the code on my smartphone. That doesn't work, since the phone seems to be successsfully linked already.

I did restart Firefox on my desktop and then even restarted my PC: I also restarted Firefox for Android and then restarted even my smartphone - to no avail. How could I solve this problem? What did I get wrong here? Thanks for your help!

Hi, I have the following problem and would be happy if someone could help me out. I run Firefox 30.0 on my Windows 7 PC and have set up Sync for it. For my Android smartphone, a Samsung Galaxy S4, I downloaded the Firefox for Android today and did set up sync as well. Here are my two problems: - The browser as well as the account settings of the phone tell me that the sync happened fine, just this morning as I asked it to. Nevertheless I can't see none of the synced data in Firefox for Android. - If I try to "sync a pair a new device" on my PC, I only get the empty code mask. If I follow the "show me how" link, I see that I should be able to call up the code on my smartphone. That doesn't work, since the phone seems to be successsfully linked already. I did restart Firefox on my desktop and then even restarted my PC: I also restarted Firefox for Android and then restarted even my smartphone - to no avail. How could I solve this problem? What did I get wrong here? Thanks for your help!

所有回复 (1)

guigs
guigs
more options

Hi nycswashbuckler, There is a new Firefox sync that launched with version 29. Currently that version of sync does not sync with Firefox versions older than this, so both devices need to be on version 29 or above.

Potentially the mobile device is on a later version of Sync than your desktop. "sync a pair a new device" is part of the old version.

In order to sync the two devices unlinking the devices from the current sync account and creating a new one would be the next steps. Please also make a back up of your profile before you start. Sync your Firefox bookmarks, history, passwords and more

  1. Make a copy of the old profile folder. Profiles - Where Firefox stores your bookmarks, passwords and other user data and keep a copy of this file on the desktop.
  2. Install version 30 http://www.mozilla.org/en-US/firefox/new/and a new sync account .Sync your Firefox bookmarks, history, passwords and more
  3. Create a new profile and copy the old data to the new folder. Back up and restore information in Firefox profiles

All set. If you have any questions, happy to help.