Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I'm trying to add my Linux netbook to my sync account but both my windows computers will not show the "Add Device" button in any of the sync management screens

  • 4 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 lightdude64

more options

I'm trying a new Linux build on a net book that I use for playing with non windows OS. In the process of setting up the fresh OS install I wanted in get my Firefox account set up to that I didn't have to spend lots of time working on that one thing. I'm no stranger to the browser sync and have attached several of my computers and tablets with a number of different OS to the account with little trouble including the Firefox of the previous Linux build that was on the net book. The problem now is that on both of my to main computers, a windows 7 desktop and a windows 8.1 tablet, both running the latest Firefox, I am unable to find the "add device" button in any of the sync management screens. This includes the browsers built in options screen as well as the Firefox manage account page. The first gives me options for disconnecting the account, going to the manage screen, several check boxes for what can be synced, and the device name. The manage screen, after logging in, only give me options for signing out, changing password, and deleting the account. Any help figuring out why the add device button seem to be missing from both these devices would be greatly appreciated.

I'm trying a new Linux build on a net book that I use for playing with non windows OS. In the process of setting up the fresh OS install I wanted in get my Firefox account set up to that I didn't have to spend lots of time working on that one thing. I'm no stranger to the browser sync and have attached several of my computers and tablets with a number of different OS to the account with little trouble including the Firefox of the previous Linux build that was on the net book. The problem now is that on both of my to main computers, a windows 7 desktop and a windows 8.1 tablet, both running the latest Firefox, I am unable to find the "add device" button in any of the sync management screens. This includes the browsers built in options screen as well as the Firefox manage account page. The first gives me options for disconnecting the account, going to the manage screen, several check boxes for what can be synced, and the device name. The manage screen, after logging in, only give me options for signing out, changing password, and deleting the account. Any help figuring out why the add device button seem to be missing from both these devices would be greatly appreciated.

被采纳的解决方案

Please check your Firefox Installation's version. (can be found by clicking the main menu, either clicking or hovering over the help button, and then clicking about firefox in the sub menu). depending on how long ago you set up sync you may still be using the older sync version. firefox 29 introduced a new (and might i add far less tedious) sync version. see this Mozilla support article for information on upgrading your sync to the new version.

定位到答案原位置 👍 0

所有回复 (4)

more options

选择的解决方案

Please check your Firefox Installation's version. (can be found by clicking the main menu, either clicking or hovering over the help button, and then clicking about firefox in the sub menu). depending on how long ago you set up sync you may still be using the older sync version. firefox 29 introduced a new (and might i add far less tedious) sync version. see this Mozilla support article for information on upgrading your sync to the new version.

more options

I'm running version 32.0 and I also know that Sync went through an overhaul. I transitioned over to the new sync setup right after it was implemented and up to now have had no problems adding and removing devices from it. I've added an image to show what going on. Both the screens that are supposed to have the "add device" button simply don't. I was considering just deleting my account and setting it up again, was just hoping there was a solution that didn't involve that.

more options

If you see the Manage Account page and it says "You are signed in ...." that device is already connected to the email address specified Sync account.

more options

The version on the netbook was being derpy. did a fresh install and it worked fine thanks for the help.