为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox crashes/hangs when clicking on bookmark toolbar links

  • 3 个回答
  • 3 人有此问题
  • 8 次查看
  • 最后回复者为 Stability

more options

Hello. I have had an issue for the last 6-8 months at least, where during daily use, Firefox will crash or frequently hang when clicking on a frequently used bookmark on the bookmarks toolbar. One such bookmark opens a pop up window to enter data and uses javascript, but it also happens with other bookmarks. The error prompt firefox shows is "Plugin Container for Firefox has stopped working" and sometimes, not always, give me a chance to make/send a crash report, which I have done several times. I then have to restart the browser. The crashes don't happen every time I click on a bookmark, but at least a few times a day. Sometimes, the browser will instead hang for 3-10 seconds and will not crash.

I have gone through all the normal troubleshooting suggestions. Not long ago, in an attempt to find a solution, I made a new Firefox profile and enabled as few extensions and plugins as possible. The crashes still happened. I have more extensions and plugins installed now, but still as few as possible. The computer is virus and spyware free.

bp-0dc26c5e-260e-415e-982e-313832150311 3/11/2015 7:28 PM

Any help would be appreciated. Attaching a recent crash report, I have more available.

Hello. I have had an issue for the last 6-8 months at least, where during daily use, Firefox will crash or frequently hang when clicking on a frequently used bookmark on the bookmarks toolbar. One such bookmark opens a pop up window to enter data and uses javascript, but it also happens with other bookmarks. The error prompt firefox shows is "Plugin Container for Firefox has stopped working" and sometimes, not always, give me a chance to make/send a crash report, which I have done several times. I then have to restart the browser. The crashes don't happen every time I click on a bookmark, but at least a few times a day. Sometimes, the browser will instead hang for 3-10 seconds and will not crash. I have gone through all the normal troubleshooting suggestions. Not long ago, in an attempt to find a solution, I made a new Firefox profile and enabled as few extensions and plugins as possible. The crashes still happened. I have more extensions and plugins installed now, but still as few as possible. The computer is virus and spyware free. bp-0dc26c5e-260e-415e-982e-313832150311 3/11/2015 7:28 PM Any help would be appreciated. Attaching a recent crash report, I have more available.

所有回复 (3)

more options

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

more options

Also please update your plugins to make sure that its not an old plugin causing issues.

more options

I ran Firefox all yesterday with hardware acceleration off. It didn't crash but began to hang for a few seconds a few times when I clicked on a toolbar link. Today I experienced more hangs, and it did finally just crash like usual.

Not sure if it helps but I'll include the new crash report.

bp-a5b17280-c287-44ac-b4c9-ee84d2150319 3/19/2015 7:45 PM