Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

New Firefox installation is opening pages (e.g. Twitter.com) as text only. How can I fix this?

more options

I just installed Firefox (hoping to replace Chrome as my default browser) and I have noticed that quite a few pages open up as text only outlines (twitter.com, SBNation.com are examples). I have attached a screenshot. With these text only webpages, Firefox is unusable for me. Any suggestions?

I just installed Firefox (hoping to replace Chrome as my default browser) and I have noticed that quite a few pages open up as text only outlines (twitter.com, SBNation.com are examples). I have attached a screenshot. With these text only webpages, Firefox is unusable for me. Any suggestions?
已附加屏幕截图

所有回复 (3)

more options

That can happen when some content used in the page is blocked, particular style rules. A common reason for that with a new install is external security/filtering software that keys on the server name.

Have you noticed any untrusted connection error pages since you started using Firefox? If so, this can cause endless problems and we should get to the bottom of the source of the issue.

Can you open these style sheets directly, or are they blocked? A successful load is a wall of readable text:

more options

Thanks for your reply. I get the "This Connection is Untrusted" message when I try to open those links directly.

more options

That explains why they aren't being used to style the pages that appear unstyled. Let's investigate.

Does either of the pages have a section that says "I understand the risk"? If you expand that section, you should find an Add Exception button. You don't need to complete the process of adding an exception (I suggest not adding one until we know this isn't a malware issue) but you can use the dialog to view the information that makes Firefox suspicious.

Click Add Exception, then View. If View is not enabled, try the Get Certificate button first. Then in the Certificate Viewer, look at the "Issued by" section and see whether it looks like either of the attached. If not, what do you find there, and/or under Certificate Hierarchy?