为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Can't access TB at all from desktop. (XP)

  • 5 个回答
  • 2 人有此问题
  • 19 次查看
  • 最后回复者为 Wayne Mery

more options

I can't get to the TB window to use email. When I double click the TB icon n the desktop I see the hour glass symbol flash for a second and then nothing happens. I checked with my email sever, Time Warner Cable Road Runner, and could connect to my email by using going directly through their web page. Yet not through TB. Have had this problem for about a day and a half. Tried a cold start of computer with same results. Can get through to other email ISPs such as Yahoo OK. Thanks for any assistance. My email is ikern@hvc.rr.com.

I can't get to the TB window to use email. When I double click the TB icon n the desktop I see the hour glass symbol flash for a second and then nothing happens. I checked with my email sever, Time Warner Cable Road Runner, and could connect to my email by using going directly through their web page. Yet not through TB. Have had this problem for about a day and a half. Tried a cold start of computer with same results. Can get through to other email ISPs such as Yahoo OK. Thanks for any assistance. My email is ikern@hvc.rr.com.

由Wayne Mery于修改

被采纳的解决方案

Please answer all questions: 1. in XP, right click on "Computer" in the start menu or desktop, and pick Properties. What version is shown - SP2 or SP3? 2. Did Thunderbird update on your system in the last 2-3 days? 3. Are things better after installing 38.5.1 test version from https://archive.mozilla.org/pub/thunderbird/candidates/38.5.1-candidates/build2/win32/en-US/Thunderbird%20Setup%2038.5.1.exe

定位到答案原位置 👍 1

所有回复 (5)

more options

选择的解决方案

Please answer all questions: 1. in XP, right click on "Computer" in the start menu or desktop, and pick Properties. What version is shown - SP2 or SP3? 2. Did Thunderbird update on your system in the last 2-3 days? 3. Are things better after installing 38.5.1 test version from https://archive.mozilla.org/pub/thunderbird/candidates/38.5.1-candidates/build2/win32/en-US/Thunderbird%20Setup%2038.5.1.exe

more options

Using SP3, last TB update was this past July. I need to find out about automatic updates. AND:

SOLVED THE PROBLEM WITH 38.5.1!!!!!!!!!!!!!!! Many thanks. Great way to start off 2016!!!!!!!!!!!!!!

more options

Automatic updates are set at tools | options | advanced | updates

more options

This is interesting. I already had the automatic updates selected under Advanced. When I looked at the update history there were no updates shown, and this after I updated to 38.5.1. Any suggestions? I seems, for something I must be doing wrong, automatic updates aren't being installed. This would explain why the last update I could find was last July.  ???????????

more options

SudsMan said

This is interesting. I already had the automatic updates selected under Advanced. When I looked at the update history there were no updates shown, and this after I updated to 38.5.1. Any suggestions? I seems, for something I must be doing wrong, automatic updates aren't being installed. This would explain why the last update I could find was last July.  ???????????

I do not understand why you think (or how you know) the last update was in July.