为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Thunderbird 45.4.0 hangs when retrieving mail (win7)

  • 4 个回答
  • 4 人有此问题
  • 5 次查看
  • 最后回复者为 rwk

more options

Thunderbird hangs when retrieving mail. The only change I have made is the upgrade from 45.3.0 to 45.4.0. CPU is a 0%. System is Win7 Home Premium (64-bit). I tried uninstall/reinstall. It works fine on second computer running 45.3.0.

Thunderbird hangs when retrieving mail. The only change I have made is the upgrade from 45.3.0 to 45.4.0. CPU is a 0%. System is Win7 Home Premium (64-bit). I tried uninstall/reinstall. It works fine on second computer running 45.3.0.
已附加屏幕截图

由Wayne Mery于修改

被采纳的解决方案

Hey Wayne, thanks for the response! I use Thunderbird primarily to maintain an email history, and it seems that it's not really designed for that, as TBird defaults to discarding email after 30 days.

I just returned from extended travel, and I was using MozBackup 1.5.2.Beta1 to sync my email history between my laptop and desktop computers. I understand that MozBackup is not supported, but it seemed to be working quite well.

That is, it was until I did the upgrade to TBird 45.4.0. Email retrieval simply stopped, showing the status update in the small screenshot above ... No error message. I could still access email history, etc.

I was eventually able to get email retrieval working again by re-processing a MozBackup from mid-August. Just now, I selectively reprocessed a MozBackup from yesterday (email only), and my system seems to be functional again with most of my email history available.

In reply to your questions, I did a safe run of TBird (no add-ins), and got the same outcome (email retrieval gets stuck). I have not tried it in Windows safe mode, as I have it functional once again on my primary (desktop) system, and I don't want to screw it up. TBird continues running normally on the laptop running TBird 45.3.0 and email history through 9/30/2016.

I think I got a corrupted file somewhere, probably because of MozBack, the upgrade to 45.4.0, or some combination. It's probably okay to close this issue unless somebody else is interested in pursuing it.

定位到答案原位置 👍 1

所有回复 (4)

more options

You mean in hangs that you have to kill THunderbird?

Start *Windows'* safe mode with networking enabled - win7 http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7 Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away?

more options

选择的解决方案

Hey Wayne, thanks for the response! I use Thunderbird primarily to maintain an email history, and it seems that it's not really designed for that, as TBird defaults to discarding email after 30 days.

I just returned from extended travel, and I was using MozBackup 1.5.2.Beta1 to sync my email history between my laptop and desktop computers. I understand that MozBackup is not supported, but it seemed to be working quite well.

That is, it was until I did the upgrade to TBird 45.4.0. Email retrieval simply stopped, showing the status update in the small screenshot above ... No error message. I could still access email history, etc.

I was eventually able to get email retrieval working again by re-processing a MozBackup from mid-August. Just now, I selectively reprocessed a MozBackup from yesterday (email only), and my system seems to be functional again with most of my email history available.

In reply to your questions, I did a safe run of TBird (no add-ins), and got the same outcome (email retrieval gets stuck). I have not tried it in Windows safe mode, as I have it functional once again on my primary (desktop) system, and I don't want to screw it up. TBird continues running normally on the laptop running TBird 45.3.0 and email history through 9/30/2016.

I think I got a corrupted file somewhere, probably because of MozBack, the upgrade to 45.4.0, or some combination. It's probably okay to close this issue unless somebody else is interested in pursuing it.

more options

pop accounts, or imap?

> TBird defaults to discarding email after 30 days. I'm not aware of any such default unless you made some folder retention settings or account setting changes.

more options

I'm using pop3. I was shocked and dismayed to discover that Thunderbird had been discarding my email history after 30 days. I quit using TBird for some time, but it turned out to be the only viable replacement for Eudora, which I had been using. I now keep my email until I manually delete it, usually after about 10-15 years.