为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

After profile restore, thunderbird not showing accounts and folders

  • 9 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 Gnospen

more options

After restoring Thunderbird profile from backup, the email accounts, folder, and messages are not showing up within Thunderbird. The only information that appears to show up is the Address Book information. When I drill down to %appdata%\roaming\thunderbird\profiles\xxxxxxxx.default\ I can see the Imapmail and mail folders, I can even see the folder and messages contained therein. HELP Please!

After restoring Thunderbird profile from backup, the email accounts, folder, and messages are not showing up within Thunderbird. The only information that appears to show up is the Address Book information. When I drill down to %appdata%\roaming\thunderbird\profiles\xxxxxxxx.default\ I can see the Imapmail and mail folders, I can even see the folder and messages contained therein. HELP Please!

所有回复 (9)

more options

Check your settings under View / Folders

more options

It is currently set to view all folders

more options

Do I need to re add the email accounts to thunderbird for those folders and messages to show up? I was making the assumption that all the account configuration should come over with the profile restore. Am I correct in that assumption?

more options

What did you restore from? Program used?

Of course you don't need to add all emails account again. Can you give us a screenshot of your files and folders from profile / ImapMail / account-server / *.*

more options

I am just copying the profile from one drive to another. In the screenshots, D:\ is on the HDD i have mounted in a drive dock. On the new workstation, installed thunderbird, launched with default profile, closed TB, and emptied the default profile created. Then copied the contents from the old roaming profile from the old HDD to the roaming profile on the new installation of TB.

more options

There are both IMAP and POP accounts in the old profile of TBird

more options

I cant find anything apparently wrong. Did you use the same drive-letter on the old pc?

more options

Not sure, this was from a pc that had some sort of OS failure. They brought it to me with the main hopes of recovering the email to a new PC, but have been unsuccessful. It is so strange that I can see all the messages, and that I can even open and read them by clicking on the files themselves, but Thunderbird just won't see them. What is really odd is that the address book info is there in TB, but nothing with the email accounts or folders/messages. Thank you for putting another set of eyes on this, I realize that the profile backup and recovery is generally a pretty simple process, something must have hooched this profile when the OS problem occured.

more options

As you can see the folders you could try to use an add-on ImportExportTools by using that you can import all mbox-files (files with no extension)