I have been using Firefox for severak years and always update to latest version. It has always worked fine until this evening. Now I get a blank page and cannot
When I open Firefox, I get a page with New tab at top and my bookmarks tool bar. I cannot open anything from it. Chrome and Internet Explorer work fine.
When I open Firefox, I get a page with New tab at top and my bookmarks tool bar. I cannot open anything from it. Chrome and Internet Explorer work fine.
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I think it is a corrupted profile. Go through this and should be able to help you. https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data
Do remember to save bookmarks/passwords/profile before working on them.
Please let us know if this solved your issue or if need further assistance.
Try to start Firefox in Safe Mode to see if that works.
- Windows: hold down the Shift key while starting Firefox
- Mac: hold down the Options key while starting Firefox