为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Starting today, Netflix will not run on Firefox—red loading circles goes and goes, but won't load.

  • 1 个回答
  • 2 人有此问题
  • 25 次查看
  • 最后回复者为 FredMcD

more options

Starting today, Netflix will not run on Firefox. At first I got an error message from Netflix saying to update Firefox, but it's already up to date. Now, the red "loading" circle goes around and around, but the show won't start AND the error message no longer appears. Netflix works fine on Chrome, but I'd rather be using Firefox.

Starting today, Netflix will not run on Firefox. At first I got an error message from Netflix saying to update Firefox, but it's already up to date. Now, the red "loading" circle goes around and around, but the show won't start AND the error message no longer appears. Netflix works fine on Chrome, but I'd rather be using Firefox.

所有回复 (1)

more options

Websites say that Firefox is outdated or incompatible even though it's the latest version https://support.mozilla.org/en-US/kb/websites-say-firefox-outdated-or-incompatible

This article is no longer maintained, so its content might be out of date.


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}