为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox will not load anymore

more options

Firefox will no longer load. Task manager shows it is running, but nothing comes up on screen. All of this seemed to have started when I downloaded Thunderbird, which I have also deleted off the computer. That is the only thing I have downloaded on this computer. I have noticed a white box appears on screen, bottom right corner every time I try to open Firefox. Nothing is in the box. I have deleted and reinstalled the software. Nothing seems to work.

My system is Windows 10

Firefox will no longer load. Task manager shows it is running, but nothing comes up on screen. All of this seemed to have started when I downloaded Thunderbird, which I have also deleted off the computer. That is the only thing I have downloaded on this computer. I have noticed a white box appears on screen, bottom right corner every time I try to open Firefox. Nothing is in the box. I have deleted and reinstalled the software. Nothing seems to work. My system is Windows 10

所有回复 (1)

more options

If you hover your mouse over the Firefox button on the Taskbar, does a thumbnail appear showing that a page has loaded? Or nothing on the Taskbar?