为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I can't get my comcast email

  • 9 个回答
  • 6 人有此问题
  • 2 次查看
  • 最后回复者为 David

more options

I get this when trying to get my email from Comcast:

Secure Connection Failed

An error occurred during a connection to oauth.xfinity.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.
I get this when trying to get my email from Comcast: Secure Connection Failed An error occurred during a connection to oauth.xfinity.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.

被采纳的解决方案

Thanks for the updated (to me) url. It works! Somehow when ver #115.0.1 installed, my previous url for Comcast became toxic. Had to learn about Edge, so the next time Mozilla attacks, I will be prepared.

定位到答案原位置 👍 1

所有回复 (9)

more options

Firefox does not care. You can fix it yourself or do without. I am migrating to Edge, which seems to work most of the time. Mozilla can stew in its' own juices.

more options

It looks like Xfinity moved some pages around and old links are failing.

Could you try starting from https://www.xfinity.com/hub/

Toward the upper right, there's an account button (looks like a little head and shoulders in a circle) that opens a panel to sign in.

Any luck using the "Check Email" link on that account panel?

more options

Tried the hub and the top right button. All that happens is an option to "Sign out". Tried that and got the error message again.

more options

Are you using a proxy or VPN?

You can check the connection settings.

  • Settings -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet, select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":

Boot the computer in Windows Safe Mode with network support to see if that has effect.

more options

Unfortunately, I can't test this because I don't have an Xfinity login. I can fill the forms on login.xfinity.com but I don't know how you get to oauth.xfinity.com (the site where you get the error).

If I go to https://oauth.xfinity.com/ directly, I get the message

error="unsupported_response_type", error_description="Unsupported response types: [none]"

(Or in other words, Firefox connects without complaint.)

more options

Here is the url for email.

https://xfinityconnect.email.comcast.net/

more options

选择的解决方案

Thanks for the updated (to me) url. It works! Somehow when ver #115.0.1 installed, my previous url for Comcast became toxic. Had to learn about Edge, so the next time Mozilla attacks, I will be prepared.

more options

Issue resolved? If so, mark this issue as resolved.

more options

Issue has been resolved