为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

"Unable to log in at server. Probably wrong configuration, username, or password." When signing into Thunderbird for the first time on Linux Mint

  • 1 个回答
  • 0 人有此问题
  • 2 次查看
  • 最后回复者为 david

us3rnameh3r3
us3rnameh3r3
more options

When trying to use Thunderbird for the first time after a fresh install of Linux Mint (latest version, Cinnamon 21.3 Virginia if that helps), I try to sign into my gmail but the error in the subject shows up. When going into advanced config, I get the error "Could not connect to mail server imap.gmail.com; connection refused." I have tried a lot of fixes on the internet, but with no success (things like allowing the ports necessary through firewall, using an app password, etc.). Oddly enough, I have also tried this with ubuntu23.10.1 and windows 11, but with the same result (which leads me to believe this is an issue with the app itself or just me being dumb). My configs are, as follows: Incoming Server: Protocol: IMAP Hostname: imap.gmail.com Port: 993 Connection Security: SSL/TLS Authentication method: OAuth2 Username: [my email]@gmail.com

Outgoing Server: Hostname: smtp.gmail.com Port: 465 Connection Security: SSL/TLS Authentication Method: OAuth2 Username:[my email]@gmail.com

Help?

When trying to use Thunderbird for the first time after a fresh install of Linux Mint (latest version, Cinnamon 21.3 Virginia if that helps), I try to sign into my gmail but the error in the subject shows up. When going into advanced config, I get the error "Could not connect to mail server imap.gmail.com; connection refused." I have tried a lot of fixes on the internet, but with no success (things like allowing the ports necessary through firewall, using an app password, etc.). Oddly enough, I have also tried this with ubuntu23.10.1 and windows 11, but with the same result (which leads me to believe this is an issue with the app itself or just me being dumb). My configs are, as follows: Incoming Server: Protocol: IMAP Hostname: imap.gmail.com Port: 993 Connection Security: SSL/TLS Authentication method: OAuth2 Username: [my email]@gmail.com Outgoing Server: Hostname: smtp.gmail.com Port: 465 Connection Security: SSL/TLS Authentication Method: OAuth2 Username:[my email]@gmail.com Help?

所有回复 (1)

david
david
  • Top 10 Contributor
more options

My experience is to NOT use your password on initial setup. If one is present, you will usually get a message of incorrect password. Remove any password on the account and try again. Google will prompt for it.