为提升您的使用体验，本站正在维护，部分功能暂时无法使用。如果本站文章无法解决您的问题，您想要向社区提问的话，请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问，我们的支持社区将会很快回复您的疑问。

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Can not send email on new machine

  • 2 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 Bert

Bert
Bert
more options

I recently moved to a new Windows machine and can not send mail from either hotmail or gmail accounts. I am able to send and receive from my account at outlook.office.com, but hotmail uses outlook.office365.com as the mail server.

Thunderbird Version: 115.10.0 Windows 11 Version: 23H2

The message I receive when trying to send is: Sending of the message failed peer's certificate has an invalid signature the configuration related to smtp.gmail.com must be corrected (also for smtp.office365.com)

I did try all of the fixes advised here, as the error message certainly matched what I was seeing: https://support.mozilla.org/en-US/questions/1295861 so my settings in TB are currently: security.tls.version.min = 1 security.tls.version.enable-deprecated = true

The final suggestion in the above thread was to move back to Thunderbird version 68.11.0, which I will try if nothing comes of this thread by the weekend.

I recently moved to a new Windows machine and can not send mail from either hotmail or gmail accounts. I am able to send and receive from my account at outlook.office.com, but hotmail uses outlook.office365.com as the mail server. '''Thunderbird Version: 115.10.0 Windows 11 Version: 23H2''' The message I receive when trying to send is: ''Sending of the message failed peer's certificate has an invalid signature the configuration related to smtp.gmail.com must be corrected '' (also for smtp.office365.com) I did try all of the fixes advised here, as the error message certainly matched what I was seeing: https://support.mozilla.org/en-US/questions/1295861 so my settings in TB are currently: ''security.tls.version.min = 1 security.tls.version.enable-deprecated = true'' The final suggestion in the above thread was to move back to Thunderbird version 68.11.0, which I will try if nothing comes of this thread by the weekend.

被采纳的解决方案

Resolved. Disabled Avast MailShield on the HOST, in addition to disabling mailshield on the Guest VM. Since I was only upgrading the guest VM to Windows 11 and TB 115, didn't consider looking at the Host version of Avast (since previous version of Thunderbird wasn't impacted by Host AV.)

定位到答案原位置 👍 0

所有回复 (2)

Bert
Bert 提问者
more options

Not sure if this is a second issue, or related to the first, but currently not able to receive email for the hotmail and gmail accounts - giving this error: non-overridable tls error occurred handshake error or probably the tls version or certificate used by server outlook.office365.com is incompatible

Bert
Bert 提问者
more options

选择的解决方案

Resolved. Disabled Avast MailShield on the HOST, in addition to disabling mailshield on the Guest VM. Since I was only upgrading the guest VM to Windows 11 and TB 115, didn't consider looking at the Host version of Avast (since previous version of Thunderbird wasn't impacted by Host AV.)