为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

lost emails

  • 4 个回答
  • 0 人有此问题
  • 最后回复者为 Rik Smith

more options

For security reasons my computer has had to be re formated. When I have reinstalled Thunderbird I have got all sent emails going back 5 years, deleted emails from the begining of this month and some, but not all, inbox emails from this week. As all my sent emails are listed is it possible to recover my received emails over the same time period.

For security reasons my computer has had to be re formated. When I have reinstalled Thunderbird I have got all sent emails going back 5 years, deleted emails from the begining of this month and some, but not all, inbox emails from this week. As all my sent emails are listed is it possible to recover my received emails over the same time period.

所有回复 (4)

more options

You didn't explain how you retrieved the five years of sent mail. Was that in backup you did of the profile prior to the reformat? Did you do a backup? If you did a backup and that is the source of the five years of sent mail and the deleted mail, then more information is needed on how you got where you are. Messages received previously would depend on your account's seup, such as POP or IMAP, and your settings for the account.

有帮助吗?

more options

Hi David It is IMAP I didn't do a back up as it was my email account that was hacked. All the emails that I referred to appeared when I reinstalled Thunderbird, not immediately but in the space of 30 minutes. I wasn't expecting any emails but just thought that if those appeared was it possible to retrieve any others

有帮助吗?

more options

Thunderbird automatically repopulates all messages on the server. Check the account online to see what is there. All messages there should appear on Thunderbird. You may need to check account settings, but the default settings are usually okay. If you had a large number of messages there, it may just be a matter of time for the repopulation to happen.

有帮助吗?

more options

Thanks for that I will give it a day or two and see.

有帮助吗?

我要提问

您需要登录才能回复。如果您还没账号,可以提出新问题