为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Opening Firefox

  • 1 个回答
  • 0 人有此问题
  • 3 次查看
  • 最后回复者为 Kiki

more options

When I try to open up Firefox I get the following little box on a plain screen: Firefox Error: Platform Version '131.0.2' is not compatible with

     miniVersion >= 131.0.
     maxVersion <= 131.0.

So What can I do to correct this?

Ed

When I try to open up Firefox I get the following little box on a plain screen: Firefox Error: Platform Version '131.0.2' is not compatible with miniVersion >= 131.0. maxVersion <= 131.0. So What can I do to correct this? Ed

所有回复 (1)

more options

Hi Edward,

This is a known issue caused by a corrupted installation after a failed update. The workaround is to uninstall and then re-install Firefox to fix this issue while our team is working on a more permanent fix.

Sorry about the inconvenience!

有帮助吗?

我要提问

您需要登录才能回复。如果您还没账号,可以提出新问题