We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I'm getting "cannot find server" errors. I have to re-start the computer each time to gain access to internet. Any suggestions?

  • 1 个回答
  • 7 人有此问题
  • 2 次查看
  • 最后回复者为 cor-el

more options

OK, I'm finished using a particular internet site and I'm inactive for more than ten minutes. I click to connect to another site and I get "cannot find server" message. I have to re-start the computer and then I'm able to connect again. What's causing the problem?

OK, I'm finished using a particular internet site and I'm inactive for more than ten minutes. I click to connect to another site and I get "cannot find server" message. I have to re-start the computer and then I'm able to connect again. What's causing the problem?

所有回复 (1)

more options

Did you check your security software (firewall)?

A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.

See Server Not Found - Troubleshoot connection problems and Configure firewalls so that Firefox can access the Internet and http://kb.mozillazine.org/Firewalls