为提升您的使用体验,本站正在维护,部分功能暂时无法使用。如果本站文章无法解决您的问题,您想要向社区提问的话,请到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 提问,我们的支持社区将会很快回复您的疑问。

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Software update - connecting to the update server - goes on for hours w/o doing update.

  • 3 个回答
  • 14 人有此问题
  • 1 次查看
  • 最后回复者为 richn13

more options

I am getting urgent message to install Firefox update. I click OK. Software Update box appears indicating Downloading Update. Under the bar appears a message, "Connecting to the update server". This has gone on for hours w/o the update occurring. This has happened for the last few days - I finally just delete the Update box

I am getting urgent message to install Firefox update. I click OK. Software Update box appears indicating Downloading Update. Under the bar appears a message, "Connecting to the update server". This has gone on for hours w/o the update occurring. This has happened for the last few days - I finally just delete the Update box

所有回复 (3)

more options

Hi,

You can try to manually download the updated version and install: https://www.mozilla.org/en-US/firefox/new/

more options

I faced this issue with Ubuntu. The problem was that the network settings were not proper (as to the place from where we tell Firefox etc to get connected so as to download the update)

In Ubuntu 10.04 check network settings under

System -> Administration -> Synaptic Package Manager -> Settings -> Preferences -> Network

If above is not the case then check for Internet settings in general, it has to be network related issue (Firefox is not able to connect to the site form where it is trying to download the update). In Firefox check for Internet settings under

Edit -> Preferences -> Choose 'Advanced' tab -> choose 'Network' tab. Click on connection 'Settings...'.

Check that the proper option is selected and that there are no wrong values/IP addresses entered for the choice that is selected

more options

Thanks, I changed from the default setting to "auto detect proxy settings for this network". I'll see if this helps.