How do I get rid of a flashing Groupon ad that appears the moment I begin to use Firefox?
It's in color and constantly moving within its' frame. The ad is dead centered on the screen. Once I continue on to another site from Firefox the ad is gone. It's specific to Firefox. It's not logical that you've done this to torment your users. You're a non-profit. I will have to, very reluctantly, remove Firefox from my computer, though, regardless. How did Groupon worm its way onto my screen? The coincidence is that several days ago I unsubscribed from receiving Groupon's offers/ads. Could this be revenge? There's a meanness apparent here. Thank you for your attention and quick resolution. Allen R. Piper
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Please Update to the latest Firefox 20.0.x version.
- Help > About Firefox
- https://support.mozilla.org/kb/update-firefox-latest-version
- https://support.mozilla.com/kb/Updating+Firefox
The Firefox Firefox 13.0.1 version that you currently run is no longer supported with security updates
Can you attach a screenshot?
- http://en.wikipedia.org/wiki/Screenshot
- https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
Use a compressed image type like PNG or JPG to save the screenshot.
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe mode start window or otherwise make changes.
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