為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I get a lot of ad pages, my new tab page is weird and a lot of words are highlighted as if they're links, and if I click on them it's another ad page.

  • 2 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 dariaa

more options

I wanted to download an ebook online and it made my entire firefox a mess. I get A LOT of ad pages, on any website I go, there's always words highlighted as if they're links (they are links: to an ad page) and mystartsearch sometimes opens up as my search engine instead of google. I really need help.

I wanted to download an ebook online and it made my entire firefox a mess. I get A LOT of ad pages, on any website I go, there's always words highlighted as if they're links (they are links: to an ad page) and mystartsearch sometimes opens up as my search engine instead of google. I really need help.

被選擇的解決方法

hello dariaa, unfortunately this sounds like a problem with adware/malware that is active on your system. please perform all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

從原來的回覆中察看解決方案 👍 1

所有回覆 (2)

more options

選擇的解決方法

hello dariaa, unfortunately this sounds like a problem with adware/malware that is active on your system. please perform all these steps:

  1. reset firefox (this will keep your bookmarks and passwords)
  2. afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
  3. finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.

Troubleshoot Firefox issues caused by malware

more options

thank you!!