為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Faulting application name: plugin-container.exe - Firefox does not start or allow starting in safe mode

  • 4 回覆
  • 3 有這個問題
  • 1 次檢視
  • 最近回覆由 FredMcD

more options

Firefox does not start and cannot open in safe mode.


Below is from eventviewer: Faulting application name: plugin-container.exe, version: 49.0.0.6103, time stamp: 0x57dc3c7a Faulting module name: mozglue.dll, version: 49.0.0.6103, time stamp: 0x57dc375b Exception code: 0x80000003 Fault offset: 0x0000ecb1 Faulting process id: 0xa8 Faulting application start time: 0x01d214cc7b0826a5 Faulting application path: C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe Faulting module path: C:\Program Files (x86)\Mozilla Firefox\mozglue.dll Report Id: b9180f63-80bf-11e6-830f-ac7ba1719d54

Firefox does not start and cannot open in safe mode. Below is from eventviewer: Faulting application name: plugin-container.exe, version: 49.0.0.6103, time stamp: 0x57dc3c7a Faulting module name: mozglue.dll, version: 49.0.0.6103, time stamp: 0x57dc375b Exception code: 0x80000003 Fault offset: 0x0000ecb1 Faulting process id: 0xa8 Faulting application start time: 0x01d214cc7b0826a5 Faulting application path: C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe Faulting module path: C:\Program Files (x86)\Mozilla Firefox\mozglue.dll Report Id: b9180f63-80bf-11e6-830f-ac7ba1719d54

被選擇的解決方法

Let’s do a full clean re-install; Download Firefox For All languages And Systems {web link} Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder.
https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac Linux: Check your user manual.

Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder.

After rebooting the computer, run a registry scanner. Then run the installer. If all goes well, remove the OLD folders when you are done.


If there is a problem, start your Computer in safe mode and try again.

Starting The Computer In Safe Mode;
Free Online Encyclopedia

從原來的回覆中察看解決方案 👍 0

所有回覆 (4)

more options

選擇的解決方法

Let’s do a full clean re-install; Download Firefox For All languages And Systems {web link} Save the file. Then Close Firefox.

Using your file browser, open the Programs Folder on your computer.

Windows: C:\Program Files C:\Program Files (x86) Mac: Open the "Applications" folder.
https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac Linux: Check your user manual.

Do Not remove the profiles folder.

Look for, and rename any Mozilla or Firefox program folders by adding .old to them. Do not rename the Mozilla Thunderbird folder.

After rebooting the computer, run a registry scanner. Then run the installer. If all goes well, remove the OLD folders when you are done.


If there is a problem, start your Computer in safe mode and try again.

Starting The Computer In Safe Mode;
Free Online Encyclopedia

more options

Having issue with mozglue.dll as well on a Windows PC

System

 - Provider 
  [ Name]  Application Error 

 - EventID 1000 
  [ Qualifiers]  0 

  Level 2 

  Task 100 

  Keywords 0x80000000000000 

 - TimeCreated 
  [ SystemTime]  2016-09-30T10:50:06.000000000Z 

  EventRecordID 108328 

  Channel Application 
   Security 

- EventData

  plugin-container.exe 
  45.3.0.6050 
  5796f242 
  mozglue.dll 
  45.3.0.6050 
  5796e33f 
  80000003 
  0000ec2e 
  1c04 
  01d21a69c355e242 
  C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe 
  C:\Program Files (x86)\Mozilla Firefox\mozglue.dll 
  a596e34c-86fb-11e6-b6ed-8851fb54f252 

Also including crash reports for more information bp-876ee045-be7f-41a6-a3cf-fd4d02160930 9/30/2016 8:57 AM

bp-050c5620-7954-4531-a56a-b54c32160913 9/13/2016 8:39 AM
bp-a28dca16-eeaa-4ec9-8849-20aed2160909 9/9/2016 9:20 AM
bp-7f746f49-c4cc-4022-ad56-ed07a2160825 8/25/2016 3:39 PM
bp-a4afc224-753c-46f5-b58b-ba3632160808 8/8/2016 9:38 AM
bp-d1489bbe-348a-4d7f-84d8-f67bd2160706 7/6/2016 4:02 PM
bp-160d08bf-f55b-4e10-904d-188b32160930 7/6/2016 4:02 PM
bp-8ce6ed9b-7b97-4739-9f7d-02ff12160602 6/2/2016 4:31 PM
more options

Most of the reports are too old to be useful.

bp-876ee045-be7f-41a6-a3cf-fd4d02160930

Signature: OOM | small

Product Firefox Release Channel esr Version 45.3.0esr Build ID 20160725105554 OS Windows 7 OS Version 6.1.7601 Service Pack 1

Total Virtual Memory 4,294,836,224 bytes (4 GB)

Available Virtual Memory 193,040,384 bytes (184.1 MB)

Available Page File 6,071,513,088 bytes (5.65 GB)

Available Physical Memory 370,851,840 bytes (353.67 MB)

System Memory Use Percentage 95

Attention Sumo's there are 30 related bug reports

lpxpcom.dll = LastPass

TortoiseStub32.dll = TortoiseSVN

aclog.dll = Ascent Capture = Kofax Image Products

aclibeay.dll = The OpenSSL Toolkit = ActivIdentity

accrypto.dll = Cryptographic Tools = ActivIdentity

acpkcs211.dll = Smart Card APIs = ActivIdentity

acCOMpkcsPS.dll = Smart Card APIs = ActivIdentity

mfc80ENU.dll = Microsoft® Visual Studio® 2005

atidxx32.dll = Advanced Micro Devices = Check this link;
http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64

IPSEng32.dll = Symantec Intrusion Detection

icudt56.dll = International Components for Unicode = The ICU Project

more options

Update/disable LastPass


Update/disable ActivIdentity