In TB 52.4.0 on linux: for all outgoing mail from gmail account, smtp server refuses connection for a few minutes, then accepts connection
I have TB 52.4 on Linux Mint 18 (Ubuntu 16.04). In my work network, every time I try to send a mail from my work (google apps account) or personal (gmail account), TB tries to connect to the smtp server and responds with a 'connection refused message' (see screenshot). This situation persists for a couple of minutes, and then somehow resolves itself, and the mail goes out. It happens every time, but only on my work network. At home and on say, phone hotspot, this does not happen.
Pasting below trouble shooting info from TB:
Application Basics
Name: Thunderbird Version: 52.4.0 User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:52.0) Gecko/20100101 Thunderbird/52.4.0 Profile Directory: Open Directory
(Local drive) Application Build ID: 20171009154419 Enabled Plugins: about:plugins Build Configuration: about:buildconfig Memory Use: about:memory Profiles: about:profiles
Mail and News Accounts
account1:
INCOMING: account1, , (imap) imap.gmail.com:993, SSL, OAuth2
OUTGOING: , smtp.gmail.com:587, alwaysSTARTTLS, OAuth2, true
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account3:
INCOMING: account3, , (imap) imap.gmail.com:993, SSL, OAuth2
OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true
account4:
INCOMING: account4, , (imap) imap.gmail.com:993, SSL, OAuth2
OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true
account5:
INCOMING: account5, , (im) prpl-gtalk, plain, 0
Crash Reports
Extensions
Lightning, 5.4, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
Messaging Menu and Unity Launcher integration, 1.3.1, true, messagingmenu@mozilla.com
Provider for Google Calendar, 3.3, true, {a62ef8ec-5fdc-40c2-873c-223b8a6925cc}
Signature Switch, 1.6.16, true, {2ab1b709-ba03-4361-abf9-c50b964ff75d}
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
extensions.lastAppVersion: 52.4.0
font.internaluseonly.changed: true
mail.openMessageBehavior.version: 1
mailnews.database.global.datastore.id: 86b90dd4-de1f-46ca-80e3-29fa31b924d
mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
media.gmp.storage.version.observed: 1
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1509177816
places.history.expiration.transient_current_max_pages: 122334
plugin.importedState: true
print.print_bgcolor: false
print.print_bgimages: false
print.print_duplex: 0
print.print_evenpages: true
print.print_in_color: true
print.print_margin_bottom: 0.5
print.print_margin_left: 0.5
print.print_margin_right: 0.5
print.print_margin_top: 0.5
print.print_oddpages: true
print.print_orientation: 0
print.print_page_delay: 50
print.print_paper_data: 0
print.print_paper_height: 11.69
print.print_paper_name: iso_a4
print.print_paper_size_unit: 0
print.print_paper_width: 8.27
print.print_scaling: 1.00
print.print_shrink_to_fit: true
print.print_to_file: false
print.print_unwriteable_margin_bottom: 56
print.print_unwriteable_margin_left: 25
print.print_unwriteable_margin_right: 25
print.print_unwriteable_margin_top: 25
Graphics
GPU #1
Description: Intel Open Source Technology Center -- Mesa DRI Intel(R) HD Graphics 520 (Skylake GT2)
Vendor ID: Intel Open Source Technology Center
Device ID: Mesa DRI Intel(R) HD Graphics 520 (Skylake GT2)
Driver Version: 3.0 Mesa 11.2.0
Features
WebGL Renderer: Intel Open Source Technology Center -- Mesa DRI Intel(R) HD Graphics 520 (Skylake GT2) -- 3.0 Mesa 11.2.0
AzureCanvasBackend: skia
AzureCanvasAccelerated: 0
AzureFallbackCanvasBackend: none
AzureContentBackend: skia
CairoUseXRender: 0
JavaScript
Incremental GC: 1
Accessibility
Activated: 0 Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.13.1
4.13.1
NSS
3.28.6
3.28.6
NSS Util
3.28.6
3.28.6
NSS SSL
3.28.6
3.28.6
NSS S/MIME
3.28.6
3.28.6
I have TB 52.4 on Linux Mint 18 (Ubuntu 16.04). In my work network, every time I try to send a mail from my work (google apps account) or personal (gmail account), TB tries to connect to the smtp server and responds with a 'connection refused message' (see screenshot). This situation persists for a couple of minutes, and then somehow resolves itself, and the mail goes out. It happens every time, but only on my work network. At home and on say, phone hotspot, this does not happen.
Pasting below trouble shooting info from TB:
Application Basics
Name: Thunderbird
Version: 52.4.0
User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:52.0) Gecko/20100101 Thunderbird/52.4.0
Profile Directory: Open Directory
(Local drive)
Application Build ID: 20171009154419
Enabled Plugins: about:plugins
Build Configuration: about:buildconfig
Memory Use: about:memory
Profiles: about:profiles
Mail and News Accounts
account1:
INCOMING: account1, , (imap) imap.gmail.com:993, SSL, OAuth2
OUTGOING: , smtp.gmail.com:587, alwaysSTARTTLS, OAuth2, true
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account3:
INCOMING: account3, , (imap) imap.gmail.com:993, SSL, OAuth2
OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true
account4:
INCOMING: account4, , (imap) imap.gmail.com:993, SSL, OAuth2
OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true
account5:
INCOMING: account5, , (im) prpl-gtalk, plain, 0
Crash Reports
Extensions
Lightning, 5.4, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
Messaging Menu and Unity Launcher integration, 1.3.1, true, messagingmenu@mozilla.com
Provider for Google Calendar, 3.3, true, {a62ef8ec-5fdc-40c2-873c-223b8a6925cc}
Signature Switch, 1.6.16, true, {2ab1b709-ba03-4361-abf9-c50b964ff75d}
Important Modified Preferences
Name: Value
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
extensions.lastAppVersion: 52.4.0
font.internaluseonly.changed: true
mail.openMessageBehavior.version: 1
mailnews.database.global.datastore.id: 86b90dd4-de1f-46ca-80e3-29fa31b924d
mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
media.gmp.storage.version.observed: 1
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1509177816
places.history.expiration.transient_current_max_pages: 122334
plugin.importedState: true
print.print_bgcolor: false
print.print_bgimages: false
print.print_duplex: 0
print.print_evenpages: true
print.print_in_color: true
print.print_margin_bottom: 0.5
print.print_margin_left: 0.5
print.print_margin_right: 0.5
print.print_margin_top: 0.5
print.print_oddpages: true
print.print_orientation: 0
print.print_page_delay: 50
print.print_paper_data: 0
print.print_paper_height: 11.69
print.print_paper_name: iso_a4
print.print_paper_size_unit: 0
print.print_paper_width: 8.27
print.print_scaling: 1.00
print.print_shrink_to_fit: true
print.print_to_file: false
print.print_unwriteable_margin_bottom: 56
print.print_unwriteable_margin_left: 25
print.print_unwriteable_margin_right: 25
print.print_unwriteable_margin_top: 25
Graphics
GPU #1
Description: Intel Open Source Technology Center -- Mesa DRI Intel(R) HD Graphics 520 (Skylake GT2)
Vendor ID: Intel Open Source Technology Center
Device ID: Mesa DRI Intel(R) HD Graphics 520 (Skylake GT2)
Driver Version: 3.0 Mesa 11.2.0
Features
WebGL Renderer: Intel Open Source Technology Center -- Mesa DRI Intel(R) HD Graphics 520 (Skylake GT2) -- 3.0 Mesa 11.2.0
AzureCanvasBackend: skia
AzureCanvasAccelerated: 0
AzureFallbackCanvasBackend: none
AzureContentBackend: skia
CairoUseXRender: 0
JavaScript
Incremental GC: 1
Accessibility
Activated: 0
Prevent Accessibility: 0
Library Versions
Expected minimum version
Version in use
NSPR
4.13.1
4.13.1
NSS
3.28.6
3.28.6
NSS Util
3.28.6
3.28.6
NSS SSL
3.28.6
3.28.6
NSS S/MIME
3.28.6
3.28.6
所有回覆 (1)
Adding a screenshot of the TB message
