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Thunderbird will not let me open any messages, search or sort by date.
Have opened and closed program dozens of times with no result. Have changed password and logged in again. I get notices of new messages coming in but I cannot open them. I cannot search emails or open emails. Is there no way to actually contact Thunderbird????
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re : Is there no way to actually contact Thunderbird???? It is a free program with a free help forum run by volunteers who may be anywhere in the world.
re : I get notices of new messages coming in but I cannot open them.
Q: What OS do you use? Q: What Thunderbird version ? Q: Are you talking about an imap or pop mail account? Q: How many mail accounts do you have in Thunderbird and does it effect all or some of them?
Q: Can you select a folder eg: Inbox ? Q: Can you see list of emails in the Message List ? Q: Can you see the 'new' emails in list? Q: Is the 'Message Pane' enabled?
Q: What Anti-virus product are you using?
Q: Does everything work as normal if you start Thunderbird in Safe Mode? Help > Restart with addons disabled
Please provide answers and then post info: In Thunderbird
- Help > Troubleshooting Information
- Do NOT select 'Include account name'
- Click on 'Copy text to clipboard' button
- In this forum question, right click in a 'Post a REply' text box and select 'Paste'
- Edit/Remove all info on fonts and printers but nothing else.