為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I have to login into Sakai for College however Firefox will not load multi-factor authentication.

  • 1 回覆
  • 1 有這個問題
  • 4 次檢視
  • 最近回覆由 FredMcD

more options

Whenever I try to access my college account, which requires multi-factor authentication, it does not load properly. When I arrive at the site, I input my credentials and then the login box should expand and ask whether I would like a "text, passcode, or push to phone authentication" however that quickly expands/loads and then disappears on Firefox. I tried it on Firefox on my iPhone with the same results... however... It works fine on Firefox focus.

I've gone through and disable various security features, such as accepting more cookies etc., but nothing seems to change.

Not sure how to proceed. Thanks!

Whenever I try to access my college account, which requires multi-factor authentication, it does not load properly. When I arrive at the site, I input my credentials and then the login box should expand and ask whether I would like a "text, passcode, or push to phone authentication" however that quickly expands/loads and then disappears on Firefox. I tried it on Firefox on my iPhone with the same results... however... It works fine on Firefox focus. I've gone through and disable various security features, such as accepting more cookies etc., but nothing seems to change. Not sure how to proceed. Thanks!

所有回覆 (1)

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


One issue that seems more common lately is Firefox's Tracking Protection feature. When it is blocking content in a page, a shield icon will appear at the left end of the address bar next to the padlock icon. This article has more info on managing this feature: Tracking Protection {web link}