為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox just removed most of my addons including my password manager with NO WARNING!

more options

I used a password manager that I INSTALLED FROM THE FIREFOX ADD ON WEBSITE using the normal method, and it has been put in the LEGACY addons folder.

I can no longer use this add on and was given no warning. My browser just started and then my addons were gone.

I had passwords and security questions for my websites saved in the password manager.

Without access to the passwords AND ANSWERS TO THE SECURITY QUESTIONS, what will I do to log on to my financial websites and other important sites.

THERE WAS NO WARNING GIVEN. I only download addons through the browser from the official website, and now feel that add ons can NEVER BE TRUSTED AGAIN!

--Did this happen to other people or just me? --How do I open the add on and get the information out to save it?

I used a password manager that I INSTALLED FROM THE FIREFOX ADD ON WEBSITE using the normal method, and it has been put in the LEGACY addons folder. I can no longer use this add on and was given no warning. My browser just started and then my addons were gone. I had passwords and security questions for my websites saved in the password manager. Without access to the passwords AND ANSWERS TO THE SECURITY QUESTIONS, what will I do to log on to my financial websites and other important sites. THERE WAS NO WARNING GIVEN. I only download addons through the browser from the official website, and now feel that add ons can NEVER BE TRUSTED AGAIN! --Did this happen to other people or just me? --How do I open the add on and get the information out to save it?

被選擇的解決方法

Sorry, the Add-ons team is working on a fix for this. It looks like a certificate used to sign many popular extensions expired. (The verification process checks that certificate.)

I don't know how soon re-signed versions of those extensions will become available, or whether another workaround will be discovered. We are all hoping to learn more soon.

從原來的回覆中察看解決方案 👍 0

所有回覆 (1)

more options

選擇的解決方法

Sorry, the Add-ons team is working on a fix for this. It looks like a certificate used to sign many popular extensions expired. (The verification process checks that certificate.)

I don't know how soon re-signed versions of those extensions will become available, or whether another workaround will be discovered. We are all hoping to learn more soon.