為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Downloads Are Missing or Removed

more options

When I try to download something using Firefox they just instantly end up "Missing or Removed" right when the download finishes.

When I try to download something using Firefox they just instantly end up "Missing or Removed" right when the download finishes.

所有回覆 (5)

more options

It is possible that (anti-virus) security software is causing the problem.
Try to disable security software temporarily to see if that makes a difference.

more options

Already tried that. No dice.

more options

Does it matter where you specify to save the file, such as the default Downloads folder versus a folder outside your user profile (e.g., C:\whatever) ?

If you select Open in the Download dialog instead of Save, Firefox should drop the file into the system temp folder. Does it stay there any longer than another folder?

more options

It does not where the downloads go. And no it does not.

more options

Could you try this:

New Profile Test

This takes about 3 minutes, plus the time to test some downloads.

Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it.

Click the "Create a New Profile" button, then click Next. Assign a name like June2020, ignore the option to relocate the profile folder, and click the Finish button.

After creating the profile, scroll down to it and click the Launch profile in new browser button.

Firefox should open a new window that looks like a brand new, uncustomized installation. (Your existing Firefox window(s) should not be affected.) Please ignore any tabs enticing you to connect to a Sync account or to activate extensions found on your system so we can get a clean test.

Do downloads save any better in the new profile?

When you are done with the experiment, you can close the extra window without affecting your regular Firefox profile. (June2020 will remain available for future testing.)

IMPORTANT: Creating a new profile may change your default. If your regular profile has a Set as Default Profile button after this test, click that to make sure your next startup doesn't yield a surprise.