為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Passwords only saved in troubleshooting mode ver 91.6

  • 1 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 sfhowes

more options

When I am in Thunderbird's troubleshoot mode, passwords are saved correctly, and as long as I stay in troubleshoot mode, all Thunderbird functions work with all my accounts. Two are POP3 accounts with Comcast, and one is an IMAP account with my business. The IMAP account requires an OAuth2 authentication method, the POP3 accounts normal password authentication.

When I return to normal Thunderbird mode, I am asked and can enter the correct passwords, but they do not get stored, as evident in the Saved Password list. This is true for both the IMAP OAuth2 as well as the POP3 accounts. When I switch to troubleshoot mode, everything works and is stored correctly, including SMTP send functions for all accounts.

I have already tried the recommended erase files suggestions, (cert9.db, key4.db, pkcs11.txt, etc. but that does not help. This lack of storage is not due to a file cleanup function in Windows. The entered passwords are not being stored.

There are no add-ons or other items associated with Thunderbird, ver 91.6.

System is windows 11 Enterprise, latest version.

When I am in Thunderbird's troubleshoot mode, passwords are saved correctly, and as long as I stay in troubleshoot mode, all Thunderbird functions work with all my accounts. Two are POP3 accounts with Comcast, and one is an IMAP account with my business. The IMAP account requires an OAuth2 authentication method, the POP3 accounts normal password authentication. When I return to normal Thunderbird mode, I am asked and can enter the correct passwords, but they do not get stored, as evident in the Saved Password list. This is true for both the IMAP OAuth2 as well as the POP3 accounts. When I switch to troubleshoot mode, everything works and is stored correctly, including SMTP send functions for all accounts. I have already tried the recommended erase files suggestions, (cert9.db, key4.db, pkcs11.txt, etc. but that does not help. This lack of storage is not due to a file cleanup function in Windows. The entered passwords are not being stored. There are no add-ons or other items associated with Thunderbird, ver 91.6. System is windows 11 Enterprise, latest version.

被選擇的解決方法

Is there a file named secmod.db in the profile folder? If so, rename or delete it, with TB closed, then see if passwords are stored in normal mode.

從原來的回覆中察看解決方案 👍 0

所有回覆 (1)

more options

選擇的解決方法

Is there a file named secmod.db in the profile folder? If so, rename or delete it, with TB closed, then see if passwords are stored in normal mode.