Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Importing passwords / bookmarks from chrome say its successful but didnt actually do anything

  • 1 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 Terry

more options

Google Chrome is closed and ive checked task manager to make sure that its not open in the background.

I choose my main account from google chrome and choose to import passwords and bookmarks and it says that it successfully imported it but my passwords and bookmarks are not showing up on mozilla.

Google Chrome is closed and ive checked task manager to make sure that its not open in the background. I choose my main account from google chrome and choose to import passwords and bookmarks and it says that it successfully imported it but my passwords and bookmarks are not showing up on mozilla.

所有回覆 (1)

more options

You may have to export (from Google Chrome) the bookmarks as an .html file and the passwords as a .csv file then import those into Firefox.

You could check quite quickly whether there is a problem with your profile preventing you from importing the data by creating another profile.

https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_what-information-is-stored-in-my-profile