Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

desktop shortcuts

more options

I am using firefox 102.0(64 bit) on windows 10. Recently some videos i watch have Error Code: 232011. Also I can't drag and drop shortcuts of certain sites to desktop or folders. It installs an empty file folder.

I am using firefox 102.0(64 bit) on windows 10. Recently some videos i watch have Error Code: 232011. Also I can't drag and drop shortcuts of certain sites to desktop or folders. It installs an empty file folder.

所有回覆 (5)

more options

This issue can be caused by corrupted cookies or blocked cookies.

  • check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions"

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
more options

cor-el, your solution for ERROR Code: 232011 worked but I still cannot create a desktop shortcut for certain sites. It happens on utube, fox news and various other sites. Drag and drop does not work. Neither does copy and paste. Tried it in troubleshooting mode,tried it with user account control on and off, tried it with windows in safe mode,tried a system restore on windows. I can pin the site to firefox in the taskbar but on the desktop it creates a blank, empty file folder. Also on some sites I cannot turn off auto play. I can enter the site in auto play settings and save changes but it does not save. This all started after the last firefox update. I have worked on this for days with no progress. Do I need to re-install firefox ? I hope you have some answers. I am using 102.0 (64bit) on windows 10.

more options

I heard that there is a fix for the drag & drop shortcut issue in ver. 102.1 released today.

more options

Correction: Version 102.0.1 to be released July 6, 2022

more options

jaycompton47 said

I still cannot create a desktop shortcut for certain sites.

Firefox 102 has a bug where it fails to remove or replace certain characters that are illegal in Windows file names, particularly : and / or \ characters. Windows goes a little nuts as a result.

This should be fixed in the next update.

If you urgently need a workaround for a couple days, see this thread: https://support.mozilla.org/en-US/questions/1381640#answer-1516440