為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Certain videos stop playing/cant be played

  • 3 回覆
  • 1 有這個問題
  • 8 次檢視
  • 最近回覆由 michkov

more options

Starting recently my FF(v102 &103) is not able to play certain videos anymore. The space for the video is on the page as are the control elements, play/pause, quality, volume, etc, all fully functional. Just the video isn't starting. They do for a while after a restart but inevitably will stop doing so after an hour of use. I havn't been able to figure out what destroys the capability to play videos, but I narrowed it down to certain types. As far as I can tell its MP4 videos in general while on Youtube its AVC1 videos that are not playing. VP9s and ogvs work fine even after the video capability of the browser has been lost. I'Ve check in about:conifg and everything is set to true in terms of media.*

Starting recently my FF(v102 &103) is not able to play certain videos anymore. The space for the video is on the page as are the control elements, play/pause, quality, volume, etc, all fully functional. Just the video isn't starting. They do for a while after a restart but inevitably will stop doing so after an hour of use. I havn't been able to figure out what destroys the capability to play videos, but I narrowed it down to certain types. As far as I can tell its MP4 videos in general while on Youtube its AVC1 videos that are not playing. VP9s and ogvs work fine even after the video capability of the browser has been lost. I'Ve check in about:conifg and everything is set to true in terms of media.*

所有回覆 (3)

more options

It fails across the board, not on a specific video/url. I can say that non of the reddit clips work and some youtube videos are affected too. For the later the ones that dont work have avc1 listed as their codec in stats for nerds, while the ones that work past failure are vp9. No luck with private mode either once the failure ocurrs.

由 michkov 於 修改

more options

michkov, sorry I don't have a solution, just wished to say that I too have been having problems with Youtube videos recently.

In the last two weeks or so, I have been finding more and more videos that won't play, there is just an endless spinning loading symbol. But then those same videos will play in Edge (or at least the ones I tried there did).

Again, no solution but I suspect Firefox needs to update something in order to keep up with some change Youtube has recently made?

more options

I figured it out, kinda. Looks like when Intel GPU driver crashes Firefox cant recover from that and just refuses to play any videos. Easy workaround for now is to disable hardware acceleration in the settings. I did that and had no issues over two days where I would ususlly had 4-5 of them each day. I'll go back to hardware acceleration once the next integer version is out.