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Amazon Not Displaying Properly

  • 4 回覆
  • 4 有這個問題
  • 1 次檢視
  • 最近回覆由 jonzn4SUSE

sdodell
sdodell
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For a few days, Amazon has not displayed properly, with black screens and other problems, see sttached. Works fine in Edge.

For a few days, Amazon has not displayed properly, with black screens and other problems, see sttached. Works fine in Edge.
附加的畫面擷圖

被選擇的解決方法

The problem has resolved on its own...I didn't do anything. Thanks for helping.

從原來的回覆中察看解決方案 👍 2

所有回覆 (4)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Links to the issue you're seeing would be helpful. I just ordered something today had no issues.

Did you clear your cache? https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

Remove websites from the address bar suggestions. Make sure you know the login info because this will remove it. https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions

Did you try Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode

由 jonzn4SUSE 於 修改

sdodell
sdodell 提出問題者
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選擇的解決方法

The problem has resolved on its own...I didn't do anything. Thanks for helping.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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For future troubleshooting:

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Glad to hear, now mark this as resolved and get back to shopping. Have a good day.  ;-)