為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Eventviewer on Windows - side by side error thunderbird doesn't load windows 11

more options

is there an easy way to fix a side by side error in thunderbird, thunderbird doesn't load o/s windows 11

is there an easy way to fix a side by side error in thunderbird, thunderbird doesn't load o/s windows 11

由 Wayne Mery 於 修改

所有回覆 (4)

more options

what side by side error?

more options

Everything was running normal on HP Laptop with Win11 and been using Thunderbird constantly when suddenly I got the side by side error. Tried to troubleshoot it myself - checked registry for correct 9.0 number, downloaded Visual ++ from Microsoft site and ran it and clicked on "correct errors" Problem still exists

Went to Event viewer and found this message:

"Activation context generation failed for "C:\Program Files\Mozilla Thunderbird\thunderbird.exe". Dependent Assembly mozglue,language="*",type="win32",version="1.0.0.0" could not be found. Please use sxstrace.exe for detailed diagnosis"

I tried to do a search for this but to no avail.

Anny suggestions??

TIA Lance

more options

Try the solutions in these 2 threads: https://support.mozilla.org/questions/1409954

https://support.mozilla.org/questions/1362756#answer-1470235

They link to here, where you need to experiment with which Visual C++ Redistributable version will fix the error: https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170

more options

Sigh, tried it all and still get side by side error. Even uninstalled and then reinstalled VC++ Redis x86 and x64 separately and rebooted each time :)

I'm not a computer geek but have fiddled with PCs since the early 80s so do know my way around them but this time I am stuck.

I have included a screenshot of the event viewer and the side by side details and what I read there is, to me, totally unknown.

Any ideas?

TIA

Lance