為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Cannot get email

  • 2 回覆
  • 0 有這個問題
  • 10 次檢視
  • 最近回覆由 PIZZAFOUNDRY

more options

MacOS Catalina - Tbird, latest update, was working fine for months up until this morning. I have my primary email account set up as well as a few gmail accounts. The gmail accounts got new mail but my primary did not.

I switched to a new user account on the Mac and set up a tbird there using Imac. That works just fine, so I know my isp is working correctly.

Long and short, I restored my profile back to last night 5pm but that didn't fix. I tried restoring back to a week ago, no go. Then I restored the entire ~/Library/Thunderbird folder, no go.

Finally just created a new imac account which is reading emails now just fine but it's using up too much isp server space so I want to go back to the POP arrangement as before, using the previous profile. Are there other bits to restore to besides ~/Library/Thunderbird?

MacOS Catalina - Tbird, latest update, was working fine for months up until this morning. I have my primary email account set up as well as a few gmail accounts. The gmail accounts got new mail but my primary did not. I switched to a new user account on the Mac and set up a tbird there using Imac. That works just fine, so I know my isp is working correctly. Long and short, I restored my profile back to last night 5pm but that didn't fix. I tried restoring back to a week ago, no go. Then I restored the entire ~/Library/Thunderbird folder, no go. Finally just created a new imac account which is reading emails now just fine but it's using up too much isp server space so I want to go back to the POP arrangement as before, using the previous profile. Are there other bits to restore to besides ~/Library/Thunderbird?

被選擇的解決方法

Everything is in the profile, all accounts and messages and settings.

從原來的回覆中察看解決方案 👍 0

所有回覆 (2)

more options

選擇的解決方法

Everything is in the profile, all accounts and messages and settings.

more options

Working now. I removed the imap account and then created a new pop account. After moving all my message sub-folders into it, I removed the old pop account. Now everything works fine again... so something in that old account was hosed. What I still don't understand is, why didn't it work even after I restored the profile from a week-old backup that certainly was working a week ago. Weird.