為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Won't play netflix films - goes instead to another netflix page.

  • 7 回覆
  • 165 有這個問題
  • 1 次檢視
  • 最近回覆由 jrohrich

more options

Firefox 4 refuses to play Netflix streaming films. They worked fine in the last version of Firefox 3 that I had yesterday. I added some security and blocking add-ons but then disabled those other than the ones I'd been using with the prior version. Netflix recognizes my account but when I click on the "resume play" button, or if I select a film and tell it to play it, it defaults to another Netflix page with instructions of some sort - it will not play streaming videos.

Firefox 4 refuses to play Netflix streaming films. They worked fine in the last version of Firefox 3 that I had yesterday. I added some security and blocking add-ons but then disabled those other than the ones I'd been using with the prior version. Netflix recognizes my account but when I click on the "resume play" button, or if I select a film and tell it to play it, it defaults to another Netflix page with instructions of some sort - it will not play streaming videos.

被選擇的解決方法

I just updated to the new Firefox and it wouldn't stream my Netflix movies. I was getting an error code related to Silverlight. I called Netflix and they had me enable my history and that fixed the problem. Their tech support, said the history/cookies must be enabled to stream movies. Hope this helps! (I also followed the prompt on the screen from Netflix with this error code to delete my old saved certificates, etc.)

從原來的回覆中察看解決方案 👍 6

所有回覆 (7)

more options

Downloaded Google Chrome...it works there...way to go firefox :/

more options

Thanks but I'm already using Safari for that purpose and it works fine. I would like to know either how to get Firefox/4 to work right, or when an upgrade will fix the problem.

more options

選擇的解決方法

I just updated to the new Firefox and it wouldn't stream my Netflix movies. I was getting an error code related to Silverlight. I called Netflix and they had me enable my history and that fixed the problem. Their tech support, said the history/cookies must be enabled to stream movies. Hope this helps! (I also followed the prompt on the screen from Netflix with this error code to delete my old saved certificates, etc.)

more options

Many thanks. Worked like a charm!

more options

I couldn't stream movies on older versions of 3 so I tried 4. It doesn't work either. It works fine on IE. Netflix can't fix this. My ISP can't fix this. Now I can't even access my account on Netflix, but every other website works fine.

Since there's no tech support for Firefox (no phone number and I couldn't get the live chat to work), I'll have to switch to IE and risk viruses.  ;- (

more options

Netflix streaming works fine in IE. I love Firefox but geeeeez! It looks like this prob is not brand new and the only solution I could understand enough to perform (clear cookies and cache) in tools, didn't work.

more options

I uninstalled Silverlight then let it reinstall when trying to play Netflix. Has worked fine ever since. Looks like a glitch with a simple workaround.

由 jrohrich 於 修改