為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Receive "download error 288" when trying to install BetterPrivacy 1.66

more options

BetterPrivacy 1.65 was installed and operating in Firefox 3.x on Windows xp. Then notified of availability of update BetterPrivacy 1.66.

Attempted update and notified "download error 288": Closed and reopened browser and tried again. Unsuccessful.

Uninstalled BetterPrivacy 1.65 and tried to install BetterPrivacy 1.66. Same error notice.

Updated to Firefox 5.0.1 and tried to download and install BetterPrivacy 1.66 again. Unsuccessful.

Restarted PC and tried again: Unsuccessful.

BetterPrivacy 1.65 was installed and operating in Firefox 3.x on Windows xp. Then notified of availability of update BetterPrivacy 1.66. Attempted update and notified "download error 288": Closed and reopened browser and tried again. Unsuccessful. Uninstalled BetterPrivacy 1.65 and tried to install BetterPrivacy 1.66. Same error notice. Updated to Firefox 5.0.1 and tried to download and install BetterPrivacy 1.66 again. Unsuccessful. Restarted PC and tried again: Unsuccessful.

所有回覆 (5)

more options

After a quick websearch, as I have not come across this error myself:

One possibility is that there is a problem with the download not being available, another is firewall or security software problems see this article:

As a trial I just attempted to install this on my computer from https://addons.mozilla.org/en-US/firefox/addon/betterprivacy/

It appears to have installed correctly.

more options

@John99, don't you think that that MozillaLine article is TOO old especially when someone is using Firefox 4 and 5.

@mporter1, Does it happen with other extensions too??? or only with BetterPrivacy???

more options

Hi Swapnilrustagi,

Mozillazine try to keep the KB articles up-to date, they often tend to add updates relating to other versions of Firefox within the same article where relevant. I imagine the article is still doing a good job of explaining Error 228.
If you have any information that is more uptodate I would be glad to see it

Rather more important is that the op is reporting error 288 not error 228

mporter1
perhaps you could confirm the error code you are getting. It may also help if you attach a screenshot of the error. Of course we do not know what is generating the error code, it could be the OS or even another browser.

more options

Thanks, but the problem appears to have resolved itself.

When notified that answers to my question had been posted, I attempted to download and install BetterPrivacy 1.66. It did so without any problem.

Thank you for trying to help. I do appreciate it.

more options

Great, maybe a temporary problem with Firefox at that time.