為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Why does Firefox 12 quit opening emails after it has successfully opened many beforehand?

  • 3 回覆
  • 1 有這個問題
  • 4 次檢視
  • 最近回覆由 Ed

more options

When I click on an emails label, Firefox opens it so I may read it. However, after successfully opening several such emails, the system will then stop doing so. Instead all it does is change the unread email's label from being 'bold' (indicating an unread email) to just normal (indicating the email has been read - even though it has not).

When I click on an emails label, Firefox opens it so I may read it. However, after successfully opening several such emails, the system will then stop doing so. Instead all it does is change the unread email's label from being 'bold' (indicating an unread email) to just normal (indicating the email has been read - even though it has not).

所有回覆 (3)

more options

Please give more information. What email client are you using?

Does the problem still exist if you start firefox in Diagnose Firefox issues using Troubleshoot Mode?

more options

Hi, I'm not sure what you mean by 'email client'. I am running Firefox 12.

The system hangs at various random points. For instance, it will hang if I click to open an email; if I try to delete one; etc. It does this after I've been using Firefox for 15-30 minutes.

Now lately (in about the last week), it has not frozen on me. But I can't rule out that it won't again because it does not hang consistently every day.

As for trying it is Safe Mode, I could try that, but it may take at least 2 weeks of usage before I would feel comfortable giving you the results. Even at that, they would be questionable - simply because of the randomness of the problem.

Wish I could be of more help...Morgan.

more options

Hi Morgan,

I just meant are you using hotmail / gmail / yahoo etc?

But from your response I can see that the problem is more general. Not just with your email client. It seems more like an intermittent hang / freezing problem.

The following should help:

Firefox hangs or is not responding - How to fix

Quick fixes if your Firefox slows down

--Edward

由 Ed 於 修改