Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

為了改善您的使用體驗,本網站正在進行維護,部分功能暫時無法使用。若本站的文件無法解決您的問題,想要向社群發問的話,請到 Twitter 上的 @FirefoxSupport 或 Reddit 上的 /r/firefox 發問,我們的社群成員將很快會回覆您的疑問。

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Norton Toolbar doesn't work with Upgrade to Firefox 17. What is the solution ?

more options

I upgraded to Firefox 17 and my Norton tool bar no longer works. I use the identity safe feature on the Norton toolbar. How do I get it to work ?

I upgraded to Firefox 17 and my Norton tool bar no longer works. I use the identity safe feature on the Norton toolbar. How do I get it to work ?

所有回覆 (5)

more options

hello jamesgar, please run symantec's liveupdate to download an updated version of the toolbar: https://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-17-Support-for-Norton-Toolbar/td-p/853416

more options
more options

iamjayakumars, that is a old link (for Fx 15) as they always have a new sticky for each new Firefox release.

more options

I have updated Nortion to latest version, have run live update and restarted computer. Still no luck. History search of Norton live update does not find tool bar. Is there some implied step(s) that I may be missing? Help.

more options

I was having the exact same problem, too. Finally realized that Norton wasn't telling me to update my Norton program to a newer version (I figured it would when I ran updates) Got to: http://updatecenter.norton.com/ And that will check your software to see if you need a newer version.