Cannot Print to any Printer / Cannot Preview Print (Printing from Classic Reader Works)
I'm having the same problem noted here: https://support.mozilla.org/en-US/questions/989426?esab=a&as=aaq
I will check if reinstalling printers helps - note that I'm trying to print to a virtual pdf printer. However, as the title suggests, I have been successful in printing from the Classic Reader found by navigating as per:
more > view using the classic reader
Once in that mode Print Preview is available and Print reveals all the relevant printers and the one I selected worked.
I'm sure that this is not the design intent. Feedback would be useful.
I would also point out that the circuitous path to register for support is confusing. I found this bug report in my search to find a way in: https://bugzilla.mozilla.org/show_bug.cgi?id=972269
It seems daft to raise a new question to an old problem when replying to an existing discussion would be less time consuming and more logical to my way of thinking - refer bug report (seems I'm not alone in that view).
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Please confirm that you are trying to print an email and not an attachment. Confirm that you first select the email in the list then select 'File' > 'Print Preview'. But 'Print Preview' is greyed out.
If I do not select the email, then 'File' > 'Print Preview', then 'Print Preview' is greyed out. So the email must be selected first.
由 Toad-Hall 於 修改
OK - I click on an email message .. NOT an attachment, so there's a dedicated tab active.
File > Print preview is greyed out.
File > Print is not greyed out but clicking on Print does nothing.
Ctrl+P also does nothing.
If there was a print icon, I'd give that a go - but not evident.
Are there any standard conflicts to watch for? Antivirus? Firewall?
If you select the email and then use: '3bar menu icon' > 'Print' > 'Print Preview'... is this also greyed out?
Have you tried...
- deselect and then reselect the printer as default via Control Panel > Printers?
- uninstall and then reinstall printer?
Can you post this info:
- In Thunderbird, Help > Troubleshooting Information
- click on 'Copy text to clipboard'
- then use Ctrl+V to paste into this question.
Are you in 'conversation' mode? If yes, stop using converstion mode and retest.
Have you tried Thunderbird in Safe Mode? Help > select: 'Restart with addons disabled' Do you have the same issue in Safe Mode?