This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I do not receive email from a user known to me. he is not in my block list and not in junk folder. what technique can I use to solve this problem?

  • 1 baphendule
  • 2 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Matt

Milt
Milt
more options

I have a known user that I have been sending/receiving email from him for several years. now, I do not receive any emails that he sends to me. if he uses my gmail account, the email gets forwarded to thunderbird, and I see the email with the gmail address in my inbox. His emails addressed to my sbcglobal address are not in my inbox, or in my junk folder. I do not have any block lists, but I use Spam Assassin. is there a technique to solve this problem? his is the only email address I am not receiving.

I have a known user that I have been sending/receiving email from him for several years. now, I do not receive any emails that he sends to me. if he uses my gmail account, the email gets forwarded to thunderbird, and I see the email with the gmail address in my inbox. His emails addressed to my sbcglobal address are not in my inbox, or in my junk folder. I do not have any block lists, but I use Spam Assassin. is there a technique to solve this problem? his is the only email address I am not receiving.

Isisombululo esikhethiwe

log into your sbcglobal mail using your browser and see if they are putting it in a spam folder before Thunderbird ever get a chance to see it.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Isisombululo Esikhethiwe

log into your sbcglobal mail using your browser and see if they are putting it in a spam folder before Thunderbird ever get a chance to see it.