This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

emails(local or pop) do not display in preview pane

  • 2 uphendule
  • 1 inale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu Toad-Hall

more options

I had a problem and lost a bunch of emails. It was necessary to delete old account and add it back again to fix issues. However, now I cannot "preview" anything. Neither local folders emails nor pop inbox etc. emails will display. They open fine when I double click on them.

I had a problem and lost a bunch of emails. It was necessary to delete old account and add it back again to fix issues. However, now I cannot "preview" anything. Neither local folders emails nor pop inbox etc. emails will display. They open fine when I double click on them.

All Replies (2)

more options

deleting localstore.rdf and restarting t-bird fixed this problem

more options

good to hear you have resolved this issue.

However, just to clarify your mention about 'preview'.

If you are referring to the 'Message Pane' - the section below the list of emails. When you single left click on an email in the list, it will open and display the email in the Message Pane. This is not a preview, it is an opened email.

If you double click on email in list, it will open using the option you selected, so it will use a tab or a window.

There is no difference in seeing emails in the Message Pane, or in a new tab or in a new window. How you choose to view that email is your choice, but in all cases, it is exactly the same - they are opened emails.